Shipping policy

We process and ship orders as quickly as possible. Please note the following details regarding our shipping policy:

Order Processing Time

• Orders are processed within 1-3 business days.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times and Carriers

• Shipping times vary depending on the destination and shipping method selected at checkout.
• Standard and expedited shipping options are available at checkout.

Shipping Destinations

We currently ship to:

• United States
• United Kingdom
• Australia

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered. If your package is missing, please check with your local carrier or contact us for further assistance.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us immediately at info@ataiimdskincare.com so we can resolve the issue.

For any further shipping inquiries, please reach out to us at info@ataiimdskincare.com.